I was visiting with a friend the other day, discussing my practice dynamics and the kind of practice I want to have. With approximately 10-15 yrs left in my career and I really know exactly what it is that makes it click for me.
I have worked in practices where they literally wanted me to see a patient in 5-7 min each…. max! It is impossible to give a patient even minimum care in that amount of time. Why would you want to settle for that kind of treatment or exam? I want to not only get the correct prescription for your glasses or contacts, but I want to talk with each patient about their hobbies, their families and their concerns specifically their health issues more importantly.
They say the eyes are the window to the soul and in reality they tell us so much about the body. The eyes are actually the only place in the body where we can observe how you function in a normal state without invading it with X-rays or surgery etc. Every other way to examine will have some reaction that is in a defense mode for the body. When we examine the eyes we can look in and see things in their most natural state of being.
Through this I can find things that are a part of the entire health system for the body. In fact I have patients that have no idea how connected their eyes/vision system is to their health as a whole. I also take the time to connect with a patient about hobbies and those specific needs ,and ways to make the activity safer or more enjoyable. Learning about a patient’s grand kids and sports tells me they will possibly spend a lot of time outdoors and their needs for protection from UV rays .I remember when I’ve had to tell a patient that I suspected they have a brain tumor or MS or some other devastating problem.The sense I get from referring them to the proper specialist and taking the time to comfort, and reassure them and be an advocate for them that what I do really does make a difference. Reaching a personal doctor/patient relationship is what makes it worthwhile for me. Making a difference in their lives is the real reward. If I get a chance to save someone’s vision or for that matter save a life I couldn’t ask for anything better.
My point being, I want to develop that personal connection with each person I see. My goal is for you the patient to feel that I am kind, real and approachable which then makes for the best practice dynamics for everyone involved. I want you, my patient to feel good about your experience in my office. Relationships are the reward we both deserve.